Hey, I’m Louisa.
UX Researcher for AI, developer platforms & emerging technology
My Approach
Comfortable in complexity
I’ve worked across AI, developer platforms, XR, cloud infrastructure, biotech and highly technical domains where I’ve overcome complexity to deliver valuable research. I’ve become proficient at learning how to learn, picking up the language, and translating complexity into actionability.
Ecosystem view
I help to guide teams to view user experience at different focus points and towards the right research questions.
I use workshops and exercises to engage and align my cross-functional stakeholders, create space for open conversations and the opportunity to ask questions that matter.
Engaged storytelling
My passion for understanding and sharing experiences shapes how I present and practice research. I create visualizations, frameworks, narratives and visual artifacts that engage my audience and make research data accessible.
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Over 50+ studies run
From Fortune 500 and Series F startup, covering usability testing, concept testing, to tree testing, card sorts, diary studies, JTBD and more
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10+ Years of UX Experience
Across AI, developer platforms, XR/AR/VR, biotechnology and emerging technology
Case Studies
Understanding developer adoption of a new paradigm for Android XR
Developer adoption, AI agents, smart glasses, wearables, foundational research, strategic research, interviews, concept testing
Understanding scientific studies to design a new IA structure for Benchling platform
Discovery research, strategic research, product roadmaps, ethnographic interviews, user journeys, concept testing
Benchmarking IBM Cloud Pak for Integration
Common usability format benchmarking, quantitative research, cross-functional collaboration, prioritization workshop
Understanding developer needs in building AI glasses applications for Android XR
Concept testing, interviews, survey analysis, mixed methodology
To be added…
Understanding 3D development workflows and personas for Android XR
User interview, ethnographic interviews, user journeys, personas
Understanding Quality Assurance and regulatory needs for concept design in biotech
User interviews, usability testing, concept testing, prototype testing
To be added…
Applying JTBD framework to IBM Cloud Pak
Jobs-to-done interviews, qualitative research, discovery research, research strategy, cross-product collaboration
To be added…
Prioritizing features for API Connect new release with Kano
Quantitative research, kano survey, statistical analysis
To be added…
Evaluating navigation and labelling for API Connect with tree testing
Tree testing, research strategy, quantitative research, moderated usability test and interviews
To be added…
Get in Touch!
